Frequently asked questions
Below are some common questions regarding orders.
You may check the current status of your order by using your registered email address or order reference number on the Order Tracking page.
Orders are usually dispatched within 2–4 working days. Once dispatched, the tracking details are shared via email, In shā’ Allāh.
Yes, if multiple orders have been placed using the same email address, all related orders will be displayed together.
If you experience any difficulty, please feel free to contact us. We strive to assist you with respect and sincerity and will do our best to resolve your concern promptly, In shā’ Allāh.
Be a Part of Sadaqat-e-Jariyah
Every donation you make is a continuous charity (Sadaqah Jariyah). As long as knowledge spreads, your reward continues even after you are gone.
"When a person dies, his deeds come to an end except for three: Sadaqah Jariyah (continuous charity), knowledge from which benefit is gained, or a righteous child who prays for him."
— Sahih Muslim