Cancellation & Refund Policy

At our Islamic academy, we strive to provide high-quality educational services. Please review our Cancellation & Refund Policy before enrolling in any course or service.

1. Course Enrollment & Payment

• All course enrollments and payments are processed securely through our designated payment gateway (Razorpay).

• Payments must be completed to confirm enrollment in any class, event, or service.

2. Cancellation Policy

• Once a course or service is booked, cancellations will not be eligible for an automatic refund.

• If the academy cancels a class, event, or service, a full refund or alternative arrangement will be provided.

3. Refund Policy

• Non-Refundable Payments: All payments made for courses, events, or services are non-refundable, except in the following cases:
  ✅ The academy cancels the course or service.
  ✅ A duplicate payment is made due to a technical error.

• No Refunds for Missed Classes: If a participant fails to attend a scheduled class, no refund or rescheduling will be offered.

• Technical Issues: If a class is disrupted due to technical issues on our end, we will make efforts to reschedule the session.

4. Exceptions & Discretionary Refunds

• In exceptional cases, refunds may be granted at the discretion of the academy's management.

• Any refund request must be submitted within 7 days of the payment date with valid proof of issue.

5. Contact Us for Refund Requests

For any refund-related inquiries, please contact us with your payment details at:  academysadaqat@gmail.com

By enrolling in our courses and using our services, you acknowledge and agree to this Cancellation & Refund Policy.

May Allah bless us all with knowledge and understanding.

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